Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Clem_Dye Well-known Member Another way to disable internal speakers is to plug a headphone plug into the headphone socket on the tv, but depending on your set-up it may also affect hdmi/spdif audio. Your browser will redirect to your requested content shortly. As I said above, turning off Bravia Sync on the tv seemed to do the trick. The sound cuts in and out intermittently from one or more speakers. It looks like JavaScript is disabled in your browser. If you connected your TV and sound bar with an HDMI® cable, the sound will automatically change over to the sound bar. Consult the instruction manual that came supplied with your unit to verify if your particular unit has these features, or if more detailed information is required to perform any of the steps below. IMPORTANT: This article applies only to specific products and/or operating systems. For TVs manufactured by Sony, the operating instructions and specifications are available online. Just turn the volume down on your tv....... Read your TV's user manual. audio, video, or both goes out when using an HDMI connection. [])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(+!![]))/+((!+[]+(!![])+!![]+!![]+[])+(!+[]-(!![]))+(!+[]+(!![])+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!! Also see if you can set the analog audio output to "variable." No sound from the Soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off, The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, My TV Displays a Different Volume Level When I Connect a Soundbar, All Mobile, Tablets & Smart Devices products. Check each speaker to make sure they are properly connected to the, Verify all external audio sources are securely connected to the appropriate inputs on the, Make sure the correct audio input is selected on the, Confirm what type of HDMI® devices are connected to the. The best of what Sony has to offer on iOS or Android. Tom's Thumbs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ur site is not optimized for your current browser. Check Applicable Products and Categories for details. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. IMPORTANT: Some TV models cannot output sound from both the headphones and the TV speakers at the same time. [])-[])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(+!![]))/+((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])-[])+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!! Go to Product Repair. When connecting with an analogue audio cable: Set the TV audio output to come out of the external speakers.
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