This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately. | Order tracking may take sometime to show with couriers. All international (non-US) and UK returns can be posted back to this address. "No, you can't exchange that even though our order says you can." | Customers can find their expected delivery date when they get to checkout and we are aware of slight delays to US, Canada, France & Spain only. This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately. We select models on the basis of day rate, availability, location and level of experience. Terms & Conditions Please don’t worry about your missing invoice! Unfortunately, we are unable to accept back jewellery or hair accessories for a refund/exchange. If you need details amending or the order cancelling, please send over the order number and what exactly needs to be changed/cancelled to one of our social media channels or hello@ohpolly.com and we’ll try our best to sort this for you!
If you have received a cancellation email from us, this will be because the item has either been found to be out of stock when we came to pick your order or, our payment provider has declined to accept your payment method. It’s super easy to use and any issues regarding your Klarna payments can be discussed directly with them via their website. 1st time my delivery was late and they never send out another outfit I ordered. If you wish to be considered for our collaboration program, please tag @ohpolly in any images you post wearing Oh Polly. If you have paid your Klarna bill, you’ll receive a refund from them once this has been refunded.
Yes, providing your item is returned in its original condition with tags and the hygiene labels intact. Sign up here for exclusive discounts. Hier sollte eine Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu. Type of Query.
Accounts. Next accounts made up to 30 April 2020 due by 30 April … Registered Office: 3 Forbury Place, Forbury Road, Reading, Berkshire, RG1 3YL.
We're also working closely with our couriers to ensure safe deliveries and this includes drivers signing on behalf of customers and parcels being left in safe places. The firm's office is based in Glasgow at 175 West George Street. You can always monitor your payments’ schedule in the Klarna app. Not a problem with AfterPay! Apologies for any alarm caused! Any additional entries are disregarded. We're still running business as usual and operating safe deliveries. We’re so sad to hear you want to leave the fun! If your order was dispatched with next day delivery and hasn’t been received on time, please send over an email to: hello@ohpolly.com and we’ll investigate this delay with the courier directly. No problem at all – just fill in the returns form stating the item you wish to receive in place of your returned item (detailing colour and size), and we’ll get this processed for you upon receipt of your return. Your first instalment will be collected when your order is confirmed by Oh Polly Ltd and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. Oh no, we’re so sorry to hear this has happened with your order! Our team will then be working extremely quickly to get this order picked and packed and sent out to you. Please send over an email to: hello@ohpolly.com with information relating to the difficulties you’re experiencing and we’ll inform our tech team! Orders that are dispatched with standard delivery can be left in a safe place or with a neighbour without the customers consent. We receive hundreds of requests a day from people wishing to promote Oh Polly.
If you require further help with sizing, our customer service representatives can recommend you a dress size if you send over the item name and your bust, waist and hip measurements via one of our contact platforms.
We’re so sorry to hear this and want to get this resolved for you as quickly as possible so please send over an image of your returns postage receipt to: hello@ohpolly.com along with the names of the items you returned and we’ll have this sorted for you! Once you have completed your order, you’ll receive a confirmation email with your order details.
Your tracking will continue to update as your parcel makes its way to you so please be patient! No. It’s super easy to use and any issues regarding your AfterPay payments can be discussed directly with them via their website. If you have lost or cancelled your card, this will not affect your refund as your bank will be able to transfer your payment over to your new account. We also perform daily acts of kindness in which members of our team will sporadically select members of the public to receive discount codes and free product.
Any merchandise returned must be received back in its original condition - this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached. It’s worth noting that we do not offer wholesale so any websites using our images, will not be dispatching our items. 2nd time again late delivery and got email saying that they have sold out the outfit I wanted so why u take my money? The sizing is way off guys. Order tracking may take sometime to show with couriers. DUE TO HIGH DEMAND, STUDENT … Directionshttps://www.yell.com/biz/oh-polly-prenton-8215232/#view=map, By claiming this business you can update and control company information. Unfortunately, we do not deliver to PO Boxes or hotel addresses.
Please note, this discount is currently only available to UK, US and AUS customers.
Back to results. You must have JavaScript enabled in your browser to utilize the functionality of this website. Please refer to product description for more accurate size guide. Weekends aren’t included in working days and we only begin this countdown when the items are in our warehouse, not when they were posted back, so please bear this in mind especially if you’re returning internationally! You can tag images with @ohpolly to increase your chance of being scouted. If a delivery has been attempted and not received, you can re-arrange delivery with the courier directly.
Feel free to use our US returns address if you’re in a neighbouring country, such as Canada.
Please note, we recommend sending back your items tracked as we cannot be held liable for any items that fail to reach us. We will then select a new winner. Refunds and exchanges are processed within 5 working days of us receiving the item(s) back at our warehouse. Totally not worth it. Submit. Please rest assured, this does not affect your credit rating.
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