A: Yes. Q: Which cars and vans have FordPass Connect? Q: Do I need to renew my FordPass Connect subscription to continue using eCall after two years? A: We commit to managing your personal information, including your connected vehicle information fairly and in accordance with our privacy policies and the law. Access them anywhere. The 30 minutes may be reduced if the health of the battery is at risk. FordPass Connect is the connected vehicle services portion of the app — access to these attractive features costs extra after a trial period and could be purchased in one-, two- or five-year subscriptions. It seems now if the truck is cold and has sat overnight the remote start will not function. Q: What are the benefits of FordPass Connect vs. mobile tethering for Live Traffic? Check your instrument cluster to see that Remote Start is on - Navigate to Settings > Vehicle > Remote Start > System - Set Remote Start to on Also, some dealers may choose not to participate in A/Z Plan pricing. The complimentary status of FordPass does not include the available Wi-Fi hot spot in some Fords; that will still require a separate subscription. Software version numbers and connection information may be sent to us from the vehicle in order to provide the connectivity features and conduct over-the-air updates. 10 Biggest News Stories of the Month: 2020 Hyundai Palisade Smells So Bad but Sounds So Good, Ford Bronco Overland Concept: An Off-the-Beaten-Path Bronco … Way Off, 2020 Ford Transit: Real-World Gas Mileage, 10 Biggest News Stories of the Week: 2021 Hyundai Santa Fe Can’t Socket to Volkswagen ID.4 EV, Next-Gen Acura MDX to Focus on Luxury and Performance, Adds Type S Model, 2021 Toyota RAV4: Everything You Need to Know, 2020 Ford Mustang Shelby GT350R — Track Ready, Street Capable, 2020 Ford Escape: Everything You Need to Know. A: Yes, you can use your Vodafone account and data bundles across multiple Ford vehicles, but they cannot be used at the same time. A: The starting point for the 2 year FordPass Connect subscription is linked to the Warranty start date. A: When a vehicle is activated via Remote Start using the default settings it will activate the climate control, heated seats and steering wheel as if they were set to automatic mode. Please refer to the redirected website for its privacy policy. Start your vehicle and tap âAllowâ on the pop-up that appears on the in-vehicle touchscreen. This website uses cookies and other technologies to help improve user experience, our website and our services, including providing interest-based advertising. For more information, see ourÂ, Activate the Wi-Fi Hotspot trial period by tapping the blue Vehicle Hotspot icon in Vehicle Details, Follow the link provided to activate the trial period. A: On All-New Focus the eCall Button is located in the headline roof console. Although we have taken several measures to ensure functionality also under crash conditions (including a separate backup-battery) depending on the severity of the accident, the vehicle's systems could be damaged to such an extent that eCall would not be able to initiate or maintain a call. The functionality has been designed so that it can be used in a reasonable, safe and non-excessive way. Download the FordPass app and add your FordPass Connect-equipped vehicle by scanning the Vehicle Identification Number (VIN) bar code, or entering it manually. In this mode, the vehicle will share information about its connected status with Ford, which we anonymise for product improvement purposes. FordPass Connect can enhance the functionality of the customers FordPass App giving them remote control of some vehicle features and the ability to receive Vehicle Health Alerts. A: FordPass Connect provides Traffic updates every 2 minutes for all roads not just major routes and the associated data costs are covered within your FordPass Connect subscription. The functionality has been designed so that it can be used in a reasonable, safe and non-excessive way. Like Ford Emergency Assist, this is triggered when the airbag is deployed or the fuel pump switch is deactivated. Q: Can I use Remote Start on a New Focus with a manual gearbox? To manually activate an eCall you have to click open the SOS cover and push the red button underneath. We may also contact you to conduct market research, so we can improve our service to you. The bundles expire when your data runs out or when they reach their time limit. A: Your vehicle will be delivered in a partially activated mode, connected to Ford’s cloud so that you can have the latest modem software on the vehicle when you take delivery and give you an easier FordPass Connect activation experience. If you sell your car while you have an active bundle you can transfer the remaining data to another Ford vehicle. Ford now is offering for free the connected vehicle services of FordPass Connect that are available through the FordPass app. Save cars. By entering your mobile phone number, you expressly consent to receive a text message on your mobile phone. Q: How do I get started and use FordPass Connect? Please ask your dealer for help or view our how to videos here: https://www.youtube.com/playlist?list=PL_AQadacLqzkBfF0L_b6SsVcvf9nINQOg to get started. A: No. You are able to read about all the data collected through FordPass Connect within our Connected Car privacy policy on the Ford website and you can manage this data sharing within the Connectivity settings in the SYNC screen. A: No. If your FordPass Connect equipped vehicle has eCall that feature will remain free for the lifetime of the vehicle. After the two-year complimentary trial, if you would like to continue using the Live Traffic Service to enhance your Navigation system it will cost £60 including VAT for a further two years. Live Traffic, & Remote Features these are covered by your 2 Year Complimentary free trial. Check here to see if your vehicle is listed. You are now being redirected to accessories.ford.ca. A: Yes, but only after an ignition on. You are now being redirected to accessories.ford.ca. FordPass Connect is a modem that is embedded within a Ford vehicle to connect that vehicle to the internet and provide the customer with new functionality such as Live Traffic information, and Wi-Fi Hotspot. In this emergency situation your location will be communicated to the emergency services in line with EU Law. FordPass Connect will be made available on other vehicle models from 2018 to 2019. A: When you purchase data for your Wi-Fi Hotspot you are buying bundles not an ongoing subscription. A: Anywhere as long as your smartphone and the car have signal. Barons Autostar Limited is authorised and regulated by The Financial Conduct Authority for Consumer Credit activities (firm reference number 685296) and an Appointed Representative of Group 1 Automotive UK Limited. Q: Can I switch OFF the vehicle Wi-Fi hotspot? We use cookies to support your experience on our website, including to personalise content, to provide social media features and to analyse traffic. Q: Can I change the SIM to one from another provider? Q: Can I add FordPass Connect to my current car? The functionality has been designed so that it can be used in a reasonable, safe and non-excessive way. A pop-up message will appear on your SYNC touchscreen, touch Allow. We will also be launching the technology on Edge, Fiesta, EcoSport and Fiesta Van in 2018. If you have turned off Location sharing it will only be overridden if your vehicle is equipped with eCall and this functionality is triggered by a serious accident. Once there, go to “My plan and usage”, and select which Data Bundle suits your needs and the payment method. A: The FordPass Connect Wi-Fi Hotspot will receive up to 4G LTE speeds. This is to ensure a seamless experience when traveling across national borders. Q: What are possible features to activate via Remote Start (e.g. For more information please read our cookie policy. Ford of Canadaâs privacy policy will no longer apply. A: Currently eCall is only available on the All New Focus fitted with FordPass Connect, and you will only be able to remotely start your vehicle if you have an automatic transmission on Focus. When you give us your contact details, Group 1 Automotive companies, our authorised dealer network or our agents may use your data to email or phone you about Group 1 Automotive products, services and offers which we believe may be of interest to you. Upload speed? By clicking accept you agree to our use of cookies. Ford of Canadaâs privacy policy will no longer apply. A: Live Traffic information uses over 100 different sources. A: When you purchase a FordPass Connect equipped vehicle, you need to register a FordPass Account and link it to your car to fully activate FordPass Connect. A: Data is transferred to and stored on servers operated by us and our service providers. Specifications, mileage and prices are subject to change, please contact us to confirm before travelling or a purchase is agreed. You can set your preferences in vehicle, including in relation to what connected vehicle information is shared with us, under Connectivity settings at any time. Q: Will FordPass Connect work when I travel abroad? Q: What happens if I have an accident in a place where there is poor reception or no mobile phone coverage is available? Please refer to the redirected website for its privacy policy. A: Yes, you can. You can use the other FordPass Connect Remote Features via the FordPass App such as; Remote Lock & Unlock, Vehicle Status, Vehicle Health & Alerts etc. FordPass Connect Live Traffic also displays traffic incidents on all roads, while the FordPass Live Traffic via AppLink only covers major roads. In all cases Wi-Fi data plan purchases are not included. Q: When does my 3 month or 3GB Wi-Fi Hotspot free trial begin? Q: Can my family members connect their FordPass Accounts to FordPass Connect in my vehicle? However, eCall will work without the need to connect to a mobile phone creating seamless connectivity. There are no costs for using your FordPass Connect features i.e. Please refer to the redirected website for its privacy policy. What does that mean? In 2018 FordPass Connect will be launched as a standard feature on All-New Focus Titanium, ST-Line X, Titanium X and Vignale vehicles and optional in All-New Focus Style, Zetec and ST-Line vehicles. This means that 4G LTE is about ten times faster than the older 3G technology. Most automakers currently offer a trial period, then require a paid subscription for such services. Get all the details on how you can stay connected, with a complete step-by-step guide to set up your own Wi-Fi Hotspot, You are now being redirected to www.ford.ca/finance. A: The eCall and SOS button can help you with any emergency that occurs in the vehicle. 6099813. A: When you purchase your new Ford, your dealer will explain how to get FordPass Connect, and will help you activate the modem at your hand over. Any Wi-Fi Hotspot bundles that you have purchased will also not incur any additional costs while you are visiting another country. A: Currently you can have FordPass Connect on the All New Focus, Tourneo Connect and Transit Connect.
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